Reliable IT For Work & Home.
IT support, computer repair, networking, and managed services for families and businesses. Honest recommendations, careful work, and follow-through you can count on.
We fix the problem,
explain the cause, and
help you stay ahead.
At Giles Technology Services, we focus on practical outcomes: stable networks, healthy devices, and security habits that fit your budget. Whether you run a storefront in Pacific or need dependable home-office support, we treat every ticket with patience and precision.
See how we can helpCore Expertise
From urgent repairs to proactive care, we bundle the services most clients need—without upselling you hardware you will never use.
Computer & device repair
Slow startups, blue screens, failing drives, and noisy fans—we diagnose properly, quote before major work, and get you back to work with parts that match your machine.
- PC & laptop tune-ups
- SSD upgrades & data migration
- Virus & malware cleanup
Managed IT & monitoring
Patch management, remote monitoring, and help-desk style support so small teams stop fighting printers and passwords and focus on customers.
- Endpoint updates & health checks
- Remote & scheduled on-site visits
- Vendor coordination (ISP, SaaS)
Networks & Wi-Fi
Reliable coverage for offices and homes: cable runs, switch and access-point placement, guest networks, and basic troubleshooting when the internet drops at the worst time.
- Router & mesh optimization
- VPN setup for remote staff
- Firewall basics & segmentation
Security & backup
Layered protection that fits real budgets: encrypted backups, MFA guidance, recovery planning, and plain-English training so your staff recognize phishing before it spreads.
- Local & cloud backup design
- Restore testing & runbooks
- Email & account hardening
Estimate Your Service Load
Rough monthly illustration: multiply typical support tickets by how many you resolve on first contact and an average invoice—use it as a conversation starter, not a promise.
Illustrative monthly total
*Illustrative only—not a quote or service guarantee.
Built for Real-World Setups
Different spaces mean different priorities. Tap a tab to see how we usually approach common environments—your plan is always tailored after we listen.
Quiet, dependable home tech
Family PCs, school laptops, smart TVs, and guest Wi-Fi—we reduce friction with parental controls, backups, and cleanup so everyone stops blaming the router.
- Whole-home Wi-Fi tuning
- Shared storage & printer access
- Malware removal & safe browsing tips
Lean teams, fewer IT fires
Five to fifty seats: we standardize images, patch endpoints, document passwords in a vault you control, and give staff a clear way to request help.
- Microsoft 365 & Google Workspace support
- File shares & permissions hygiene
- After-hours escalation paths
Discretion & uptime for client-facing firms
Attorneys, accountants, and consultants need predictable devices, encrypted email, and audit-friendly backups. We keep changes documented and downtime scheduled.
- Disk encryption & secure disposal
- Email archiving guidance
- Conference-room AV checks
POS, Wi-Fi, and guest networks
Stores and cafés need fast checkout Wi-Fi separated from staff systems. We help you survive busy weekends with simple monitoring and quick on-site response.
- Guest vs. staff VLAN separation
- PCI-minded network hygiene
- Printer & scanner triage
Clear status updates
You should always know what we changed and why. After visits we summarize work performed, open risks, and recommended next steps—without burying you in jargon.
Managed clients receive periodic health reviews: patch status, backup success, warranty dates, and a prioritized roadmap so upgrades happen on your schedule, not after an emergency.
Book a consultClient Impact
Need help right now?
Call or email with a short description of the issue—we will confirm availability and the fastest way to get you running again (remote session or on-site visit).
Ready for calmer, more reliable tech?
Share what is broken or what you want to improve—we will reply with options, pricing ranges, and a suggested first visit.
Get in touch